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How tajir368 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use tajir368, why we collect it, and how we keep it secure.

Account data protectedDANA, OVO, GoPay payment privacyYour rights to access and deleteNo data sold to third partiesContact us to update your info
tajir368 How tajir368 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to correct something on your account, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account help form — tell us your registered email and the nature of your request so we can locate your records without delay.

Live Chat Connect through the chat widget in your account. Describe your privacy request and our team will confirm receipt and the next steps for your case.
Email Support Send your data request or correction to our support address. Include your registered account email so we can match your record and respond accurately.
In-Account Help Form Log in, go to the Help section, and submit a privacy or data query. The form routes directly to the team that manages account and personal data requests.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two things we focus on when it comes to how your data lives inside our platform. Here is what that looks like in practice — from the moment you deposit to the moment you request deletion.

Data Encryption

All data transferred between your device and our servers is encrypted via SSL. This applies to account login, payment confirmations via DANA, OVO, or GoPay, and any form you submit.

Cookies and Tracking

We use session cookies to keep your login active and analytics cookies to understand page performance. You can adjust cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. Once your account is closed and the retention period ends, personal data is deleted or anonymised.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or ask for deletion. Submit your request via live chat or email — we aim to respond within a reasonable timeframe under applicable rules.

Common Questions About Your Data and Privacy

These are the questions we hear most often from people in Indonesia about how their personal information is managed on our platform. If yours isn't covered here, contact us directly through live chat or the in-account help form.

We collect your name, email address, phone number, and the e-wallet details you use — DANA, OVO, or GoPay. We also log your device type and IP address for security purposes.

We process payment data to complete your transaction but do not store your full wallet credentials after confirmation. Only the transaction record is kept for account and audit purposes.

Yes. Submit a data access request through live chat or email with your registered account address. We will locate your record and provide a summary of the personal data we hold.

Contact our support team via live chat or the in-account help form, state that you want your data deleted, and we will process your request in line with applicable retention rules.

We do not sell your personal data. We may share limited information with payment processors like DANA, OVO, or GoPay to complete transactions, and with service providers bound by confidentiality obligations.

Log in and check your account profile settings for editable fields. For details you cannot change yourself — like your registered name — contact support with proof and we will correct it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.